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      Magic Touch Mechanical

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      Magic Touch Mechanical reviews

      Good company - would recommend - Anonymous employee Magic Touch Mechanical Employee Review

      5.0
      11 Jan 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and pay. They stayed busier then other companies in Phoenix in the winter. Installers did nice work so weren't always dealing with angry customers.

      Cons

      Office is in Mesa, bit of a haul from where I lived when I was in Arizona (Anthem). Ran a lot of low-temp calls which means a lot of back and forth to ARS for parts (they do have good stock for res. calls but not a lot of refer parts on truck stock).

      avatar
      Magic Touch Mechanical Response
      9y
      Thanks for the review and letting us know what we're getting right and what we could do better. Your review and advice are both greatly appreciated!

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      5.0
      3 Jan 2024
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place if you have a lot of experience. We work mostly on inverters and a fair amount of gas fireplaces.

      Cons

      Need to upgrade to faster recovery machines and more powerful vac pumps. Double -sided drop down ladder racks instead of just one side.

      4.0
      6 Nov 2015
      Hvac technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Best pay of any company I've worked for since moving to Phoenix. Owners are pretty good to work for. Always busy, which is unusual for an HVAC Company in Phoenix. Health benefits. They pay for 1/2 my tools no matter what tool I want.

      Cons

      Meetings after meetings. There is a meeting pretty much every day, they do give alot of training so I like that but I wish we could have one day a week without a meeting. Lots of changes. The owners are always adding new services. I do understand thats why we are always busy but every new service means more meetings.

      2
      avatar
      Magic Touch Mechanical Response
      9y
      We are glad you are part of the team! You spoke and we listened! We have done our best to structure trainings and meetings to be better structured and scheduled. As for the trucks, we have found the service vans are the best setup for performing service work as they can hold more small parts securely than the utility trucks can. However, we can certainly add puck locks to any vans that don't currently have them. Thanks again for letting us know how we're doing!
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