1y
Thanks for taking the time to share your feedback. We're always sorry to hear when someone’s experience with us didn’t meet expectations. While we can’t speak to individual circumstances, I want to be clear that our policies are developed with guidance from medical and legal experts, and always with the safety of our staff and community in mind. We also take concerns about leadership and workplace culture seriously, and continue working to ensure all team members feel supported and treated fairly. We appreciate you sharing your perspective.