OK firm but poorly managed departments and spending - Senior, Sales Account Manager Maintel Employee Review

2.0
8 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- Flexible working - Vast amount of technologies to cut your teeth on. - Nationwide presence, many IT projects in different industries - Staff that are not management are relatively friendly

Cons

- Lack of any training or personal development within the company which is promised during the hiring process. - Culture of cronyism, biased hiring and lack of diversity, with non performers on payroll, whilst keyworkers receive no salary incentives for working hard. - Account mangers sell solutions to the customer that cannot be accommodated within the support teams or escalation paths. - Hiring advertisements are dishonest for anyone not in sales position - You are expected to play down issues to customers. - Too many directors get involved in the smallest of things. To many unnecessary meetings

Explore other reviews about Maintel

3.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly, supportive colleagues who made day-to-day work enjoyable - Opportunity to work on a fun and meaningful rebrand project - Good exposure to creative and strategic work - Relaxed culture within teams despite wider company pressures - Room to learn and take ownership of projects

Cons

- Significant redundancies and cost-cutting when I joined created uncertainty - First year felt unstable due to ongoing organisational changes - Morale could be affected by frequent restructuring - Limited long-term clarity around roles and growth during that period

2.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pays average but you get to work remotely.

Cons

Poor leadership and a Cliquey management.

See reviews by: Helpful|Rating|Date|All