Pros
- Staff stays - Benefits program - Medical insurance - Internal promotion opportunities if you're willing to change cities - pretty good management of how COVID affected staff
Cons
- Loooooooooong hours all the time not just during peak times - managment brags about pulling 18 hour shifts (this one time) then questions your loyalty when you speak up about how you can't do shifts like that after doing 12+ consistently for weeks on end saying, "it's hospitality and that's what had to happen". Having to take holidays just to have a break or, you know, see your partner who you live with - Gaslighting management - moving place settings, the items on the desks etc then calling you into the room and asking you if anything is out of place when you know for a fact when you left the room 5 mins ago everything was fine to test your "attention to detail" - No training proper training and the training dictated by HO is seen as this MASSIVE chore. This leads to not having the skills for a promotion - If you manage to get a promotion DO NOT accept a salary, you will ALWAYS do over your contracted hours and never get overtime or TOIL - lack of mental health support due to the issues listed above
