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Marigold Health

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Better Management - Account Manager Marigold Health Employee Review

1.0
23 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Good pay, flexibility, good location

Cons

Owner is rude and detached. Blamed everyone for his mistakes. Actually made a staff member cry.

Explore other reviews about Marigold Health

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative team effort felt across all departments

Cons

Space for possible misunderstandings due to operating remotely

2.0
14 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Full remote and company pays your healthcare premium with 64% paid towards your dependents. 1000 wellness stipend, $250 quarterly reimbursed.

Cons

Job description does not include actually work they require of you. You run the app and do a lot of customer service and deal with tons of tech issues. Unheard and higher ups go against values. Turned from member facing to money chasing. More time spent NOT doing what you are hired for. Told to just deal with it “corporate America” “Well it’s a start up” They do NOT CARE about employees well being and ALL staff are burnt out and looking for employment elsewhere. The people who do the most work day to day in the app and with members are treated the worst. Unmanageable workload. Caseloads over 150 and they have no plan to stop. No true peer relationships and members are a number to them.

3
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Marigold Health Response
1y
Thanks for taking the time to leave a review. We take any feedback here or through internal channels seriously and are actively taking steps to remedy some of the issues you've outlined with regard to the tech issues and caseload numbers, as well as forming a new team to focus on member support. We also have outlined steps to refocus our peer team on the peer relationship with members. We hope that these changes will make the day-to-day work more manageable. If you'd like to discuss more about your personal situation, you can reach out to the People Operations team to connect.
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