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      Market Leader

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      Market Leader reviews

      House Values Rules! - Customer Service Representative Market Leader Employee Review

      4.0
      13 Jun 2009
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly managers, close-knit environment. Selling a real estate software program that allows clients to keep track of their clients and send out personalized emails.

      Cons

      Lots of trial and error situations where we needed to explain to angry callers why the system was not working properly.

      Explore other reviews about Market Leader

      5.0
      22 Dec 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot from management and it helped launch my career.

      Cons

      Challenging vertical. Several competitors and external pressures in the market.

      4.0
      13 Nov 2025
      Content manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful coworkers and good culture on the Product & Engineering team.

      Cons

      The company as a whole is sales driven, not product or customer driven. They are not honest about what they are selling and it shows in the customer experience.

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