If you have other employment options, SERIOUSLY consider those options instead of Mars. - Sales and Sales Support Mars Employee Review

1.0
19 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Superb health and dental benefits and vacation time. Training and promotions come with time and excessive effort from the associate. If you are willing to write extensive and detailed information about yourself and your work endeavors and are able to highlight your skill sets and politicize your efforts to upper management, you will succeed at Mars/Mars Petcare. Compensation is top-notch, but often at the mercy of upper management decisions, sales target numbers (gross sales volume) and the high stress that comes with meeting each of those targets.

Cons

You must be willing to move, relocate and/or change roles every 2-4 years. Mars likes to "reorganize" or "realign" every 2-4 years, so you never get too comfortable in one position, especially if you are in a sales or customer support role. The Mars culture prefers younger people (under 40) to work at Mars. As you age over 40, be prepared to be released or realigned. Mars likes to think they are run by the 5 principles (responsibility, freedom, quality, mutuality and efficiency). However, the only time the 5 Principles are discussed is shortly before the associates take their employment Gallup survey each year. Upper management wants the Mars family to believe that they run their organization by the 5 Principles, but ask anyone who has been let go by this company to tell you if they were treated fairly or according to the 5 Principles. It is really shameful what they do to companies they buy out--they immediately disengage associates and associates lose their passion for the businesses they once loved. If you are seeking employment here, try to find someone who has worked for another company that was bought out by Mars and you will gain a deeper understanding of how intolerable employment is at Mars. Mars is now a mini-P&G because so many associates migrated from that company. This company does not do a great job promoting women and has very little diversity (meaning people of color) and does not seem to respect or value the contribution of Veterans in their company. Further, this company does not value tenure, so even if you have been performing exceptionally well for many years, you will still be considered for realignment and reorganization if the company decides a reorganization is in order.

Explore other reviews about Mars

3.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Company car (fuel card, insurance, etc) - Good benefits - Great brand exposure/understanding of CPG sales at the retail level - Annual sales meeting is fun, but exhausting - Simple job

Cons

- Micromanaged by leadership (EVERYTHING is tracked) - Extremely repetitive work (not much freedom in creating your schedule, same tasks over and over, etc.) - Dealing with retail management. If you don't have respectful store managers, good luck. A lot of your KPI's are out of your control and your experience relies on your store. - As DOZENS of other people have said, this is a merchandising job - not sales. You are responsible for placing product on the sales floor after consulting with the store (basically asking management who only views you as free manual labor). There is no commission/incentive for producing positive results. - SEASONS: this is the reason why you have this job if you're working with the Walmart channel. You have unrealistic expectations set from leadership to pack out hundreds of heavy cases of candy each holiday season after begging store management for space to place it. Most of the stores' back rooms are a complete mess and a lot of your product is inaccessible. Long days are expected with no additional pay. - Work/life balance: It is frowned upon to work the bare minimum of 40 hours/week. Your stores get backed up while you're on PTO. Overall: an okay role This isn't a bad job by any means, you just need to know what the role entails before taking this job. You need to relocate for any future opportunities within the company.

2
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Mars Response
5mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Please reach out to the independent, confidential team at ombudsman@effem.com, and we look forward to discussing this further.
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