Migraine Inducing - Anonymous employee Marsh Employee Review

1.0
25 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Even when trying to be objective, it is tough to come up with a positive.

Cons

False promises: From dual monitors to a new compensation plan, the only thing management followed through on was reworking the schedule so you're working unneeded overtime and more Saturdays. Underpaid: Low salary, no merit increases, horrible compensation for sales. I know of someone in the office who was making less than $100 more a paycheck after 6 years. No advancement opportunities: You will leave the company in the same role you were hired in at, plain and simple. Unprofessional Management: When your manager says "I don't play like that" in a meeting, you know you're in the wrong environment. Tardy occurrences: Yes, those things you got in high school for being 5 minutes late. Unreasonable: You have to use PTO for an appointment. You can only use that PTO and go to an appointment if there are less than 5 people (of 40 reps) taking the day off. How are you supposed to accomplish anything with that restriction? Management does not care about their employees: If it wasn't obvious from what was said above, there are plenty of other examples. Our input meant nothing. When forced OT was put on our schedule every Monday, there was no e-mail, no warning. We just showed up on that first Monday to find our lunch was cut to a half hour (it takes 20 minutes just to go out and get food), and a half hour added on to our schedule at the end of the day. Sure, an hour of OT is nothing. I worked 60 hours a week at my job prior to that. The reason I am upset is because the OT was not needed. We had no input on the matter. We would have all of the agents in our office sitting at our desks with no calls holding, just wanting to go home. This may seem bitter, but when you wake up every morning dreading going to work and just praying for a way out, you know the company is run poorly.

Explore other reviews about Marsh

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing people and culture. Opportunity for growth is great.

Cons

Understaffed for support. Offshoring support isn’t great.

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

avatar
Marsh Response
2d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
See reviews by: Helpful|Rating|Date|All