Low staff morale - Anonymous employee Marsh Employee Review

3.0
27 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great staff and lots of intelligent people to work with - Large company with excellent global resources - Strategic and sophisticated client service methodology - Excellent and challenging clients

Cons

- No recognition given to top performing employees - Senior management with fat pay checks while lower level employees are run to the ground and extremely underpaid - Company is all about the clients at the expense of staff well being and morale - Salary review process a joke. Constant internal memos about year on year double digit growth while non-management staff who really deliver the services to clients receive salary adjustments lower than inflation - too much unnecessary bureaucracy - CEO gets a lot of kudos from shareholders for cutting costs while staff are burnt out due to ridiculous work load and lack of support staff - low employee morale - everything has to be approved by New York

Explore other reviews about Marsh

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Cons

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

See reviews by: Helpful|Rating|Date|All