i Can Earn Gas Money - Fitting Room Associate Marshalls Employee Review

2.0
22 Feb 2012
Recommend
CEO approval
Business outlook

Pros

The hiring process is easy and relatively straight forward. Good first job for college students that don't need to earn a lot. The are multi-national so, conceivably, wherever you move you can still always work for them.

Cons

The starting rate is minimum wage, regardless of past retail experience. The store stays a mess because they wont hire sufficient staff to keep it orderly. Most of the staff are college students with limited work experience and dubious work ethics--this translates to high shrinkage and older workers doing more than their fair share. The store is open until 9:30 pm as opposed to 9:00 pm like other retail establishments in the area. Then you have to wait for management to audit registers. So, routinely, the associates don't walk out of the store until after 10:00 pm. There is little established in the way of a clear career path. The training was insufficient. They do not promote hiring from within. If your total store sales are high enough that you can become a manager, once you become a manger, you are often transferred to a store with lower sales so that you can improve it. The net result is that you work in the worst, and oldest, stores for much of your career.

Explore other reviews about Marshalls

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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