Fast paced. Horrible customers. Horrible management. - Merchandise Associate Marshalls Employee Review

3.0
25 Jun 2012
Recommend
CEO approval
Business outlook

Pros

My co-workers are nice and understanding. The whole store is pretty much about teamwork.

Cons

Management is strict. Customers think they own the place. The managers always want us to work, work, work even though all the work has been done and there are no customers in line. I was hired for part-time and they scheduled me for 40 hours. I tried to make arrangements with my schedule but the manager did not hear me out. You cannot climb the ladder in the store. Low pay for high quality work. NEXT!

Explore other reviews about Marshalls

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

ver flexible hours perfect for someone in school

Cons

pay could be higher for work

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

See reviews by: Helpful|Rating|Date|All