Marshall's is not a career move but I'll leave with some happy memories. - Customer Service Marshalls Employee Review

3.0
17 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Great staff. Friendly and casual work environment. Great HR Manager and flex scheduling.

Cons

Not enough pay. No matter what experience you have they will pay you a base. Sub $10.00. Customer are hit or miss too.

Explore other reviews about Marshalls

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

ver flexible hours perfect for someone in school

Cons

pay could be higher for work

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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