The Company Is Great, LP Dept. Not So Much - Loss Prevention Specialist Marshalls Employee Review

2.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Company has a lot of benefits.

Cons

Not enough staff on weekday, day shift. Too many tasks, incidents, and meetings for 2 people to handle. Night shift has less tasks, and way more staff. Night shift sleeps, listens to music, watches videos, and plays video games all night. During day shift, I had to skip breaks in order to be able to get every daily task done, since my fellow employees would not assist. Promise of promotions, but pass you up, over and over. Don't even offer you a proper interview for the promotions either. Managers do not help with non-productive employees, as it seems the ones that do the least, get rewarded the most (ie. Employee of the Quarter). Says they'll fix the issue, problem employee doesn't change ways at all. Honestly very sexist, if you're a female and work the Gatehouse and need to use the restroom, you're at liberty to wait until you have relief, whereas the men can go to the bathroom in the grass whenever they want.

Explore other reviews about Marshalls

5.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no cons for this company

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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