If you value your time, sanity, or self-respect, run. Marshalls will drain all three. - Backroom Associate Marshalls Employee Review

1.0
24 May 2025
Recommend
CEO approval
Business outlook

Pros

You’ll quickly learn exactly what kind of job you never want again.

Cons

If you’re looking for a place that treats burnout like a badge of honor and communication like an optional extra, Marshalls is your destination. Toxic environment with racial favoritism, lack of diversity, poor management, no fair compensation, and zero respect for employees.

Explore other reviews about Marshalls

5.0
17 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company has a lot of opportunity to grow.

Cons

No cons from my end.

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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