Values Profit Over the People - Anonymous employee Mason Music Employee Review

2.0
19 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who I worked with day to day (teachers & front desk staff) were all incredible! I made a lot of friends during my time here The customers for the most part were incredible as well. Majority of them were very kind and it was a great way to build relationships within the company.

Cons

Upper management cared more about profits than their employees The management team as a whole is underpaid I was in a management position and was paid less than a receptionist They tried to silence me when I discussed pay even though it is legal The ceo is very toxic and does not care about the people for him I was offered a promotion and when I asked for a little bit more money the promotion was taken away from me and then I was demoted

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Mason Music Response
1y
Thank you for sharing your thoughts. We’re glad to hear that you had positive relationships with our teaching and front desk teams - we agree that they’re an incredible group of people, and we’re proud of the friendships and community that often grow within our team. That said, we do want to respectfully clarify a couple points mentioned in your review. We have never paid a management team member less than our receptionist team - pay is determined based on role responsibilities, experience, and market rates, and we work hard to ensure our compensation structure reflects that. We support open, honest conversations about pay when it comes to your own compensation. However, we ask that team members respect each other’s privacy and avoid sharing or speculating about others’ pay rates unless that person has chosen to share it directly. Protecting individual privacy helps us foster trust and professionalism across the team We recognize that everyone’s experience is their own, and while we won’t always see things the same way, we remain committed to leading with integrity, transparency, and care for our team. Thank you again for your time at Mason Music and the relationships you helped build along the way.

Explore other reviews about Mason Music

5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I've been with Mason Music for years and have had the opportunity to watch the company grow and evolve over time. In my experience, it continues to improve year after year. The team is made up of kind and hardworking individuals - teachers, administrators, etc. - who create a fun work environment. I've met a lot of good people over the years. My role allows me to interact with our CEO on a regular basis. He is deeply invested in the team and plays a very active role in the day-to-day operations. He is highly hands-on and genuinely cares about both the staff and the overall culture of the organization. Feedback is regularly asked for from the team, even when he knows a decision or change might be unpopular. He never shies away from the truth about how people on the team feel and he always considers all perspectives. Mason Music also just has an awesome group of customers and students that help make up the community that we all get the interact with on a regular basis.

Cons

As a small business, Mason Music continues to evolve and adapt in pursuit of greater efficiency and long-term success. With growth inevitably comes change, and while I believe these changes are ultimately necessary and positive, not everyone shares that perspective all the time. This has occasionally led to some turnover or discontent within the team. However, a core team has remained committed and focused over the years which I believe has strengthened the company and contributed to making it an even better place to work over time. I think it will continue to get better and better.

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