Everything, the building & equipment super dirty, the work load is impossible to deliver a quality massage and then the compensation is peanuts. Upselling does not do you any good because everything is taxed to death and you have to wait a month after to be paid. You cannot see your schedule from home you have to call the front desk. The front desk is extremely unprofessional. After session I caught the front desk making fun of my client they just checked out and myself. Many times when sheets towels not available. Overall the space is physically and energetically filthy!!!