Find out who the franchise owner is FIRST! - Advanced Manager Massage Envy Employee Review

3.0
2 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Many exciting new changes over the last year with multiple new services added, much needed technology upgrades, and new revenue streams. It has been a year of explosive change and growth as related to services, policies, procedures, and technology that is anticipated to pay off.

Cons

Just be careful to investigate who the franchise owner for the clinic is before you go to work for them. Most franchisees are excellent and are very invested in their clinics, while some have zero involvement with their clinics, have NO passion for the business, and no interest in the employees or their futures. These type of owners only care about the money we are making and how fast they can spend it. It is a real shame that this amazing brand allows franchise owners like this in the system. It is a disservice to the brand! The owner of our locations has visited the clinics 3 times in 4 years for 20 minute visits. Sends a pretty clear message to the staff that the owner does not care about them and does not even care to know who they are,

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Massage Envy Response
8y
On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Nonetheless, as a whole we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees. We'll share this feedback with the regional leadership for the Suffolk area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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