Corporate is unhelpful and rude, pay is not good - Front Desk Receptionist Massage Envy Employee Review

2.0
18 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Easy work when you are not trying to pitch a terrible membership

Cons

Low commission, low hourly pay, employee discount isn’t helpful, no communication from corporate if you are not selling

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Massage Envy Response
2y
Thank you for your review. We appreciate hearing feedback on franchised locations. Locations are independently owned and operated, so the employment experience--including compensation and pay structure--varies from one franchised location to another. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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