Enjoyable customer interactions but there could micromanagement issues - Inside Call Center Tire Expert Mavis Tire Employee Review

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It’s fun to work with the customers and learn about different Tires, learning to recognize quality product over junk and being able to communicate same to customers.

Cons

There could be a significant amount of Micro-Management They may promote people with much less experience over others who have been there awhile People who are relatively inexperienced may “Coach” people w/ much MORE experience. A “Trainer” may train the same person who trained them. You may work here awhile and earn the same base pay as someone starting tomorrow. They may tell you to do something one way, 2 weeks later tell you to do it another way and in the 3rd week tell you to go back to the original way. They may want you to follow an established set of guidelines until otherwise. They may use their telephone system to filter calls from more affluent areas to certain individuals and less affluent areas to other individuals.

Explore other reviews about Mavis Tire

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay rate with bonuses, great management, career advancement

Cons

Hours are long, hot in the summer

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Mavis Tire Response
12h
Thanks for posting this review! We’re happy to hear you’re satisfied with your pay. With our competitive compensation programs, we recognize and reward team members like you who play a key role in Mavis’s continued success. If you have any further feedback, don’t hesitate to reach out to us at feedback@mavis.com.
3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being able to help ppl in need

Cons

Very low pay for the salary They keep adding more and more thing on us as managers. makes us work more hrs for the same pay. Can barly afford to live off of you have a family Can have 2 days off in a row make it so you have no work life balance

2
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Mavis Tire Response
2w
We appreciate you taking the time to bring this to our attention. We take all feedback from our team members very seriously, and we hope you will email us at feedback@mavis.com so that we can take any necessary corrective action. Mavis is proud to be an Equal Opportunity Employer, and we do not tolerate discrimination, harassment or retaliation in the workplace. Current and former team members can raise concerns, make reports, and participate in investigations without fear of reprisal or any adverse action. Again, we’re here for you at feedback@mavis.com.
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