Above Average Pay for Above Average Work - Customer Service Representative McDonald's Employee Review

3.0
4 Jun 2009
Recommend
CEO approval
Business outlook

Pros

Working close to home is a huge plus to me. The company provides excellent training and job security. Highly recommend it!

Cons

Long hours with some seriously demanding customers - not a problem though because I was compensated very well. Excellent training to handle service issues!

Explore other reviews about McDonald's

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

free parking, benefits, free food and nice people

Cons

its mcdonalds. food is very predictable

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good first job but don't stay for more than 2 years unless you get promoted to a manager.

Cons

Job has low pay. Won't give you raises unless they promote you, you are treated the same as a new hire even if you have 2 years of experience. Crew members have no say in anything, they claim when you become a crew trainer your opinion matters.

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