Great pay/benefits because no one would work there otherwise - Warehouse Generalist McMaster-Carr Employee Review

2.0
16 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Benefits. Full tuition reimbursement, generous profit sharing, start with 15 days PTO, health insurance is paid for.

Cons

Extremely rigorous work, physically and mentally draining, poor communication on updates to processes, unpaid lunch and breaks, management is too hands off unless it's to critique you, and worst of all the metrics they use to review your work are extremely strict with very little room for accomodations unless you're visibly disabled. This means that if you don't fit perfectly into the role they throw you in when you arrive, you're basically screwed. They will not work with you to find suitable work. If you don't meet the extremely high metrics, they will hound you to no end and then wonder why you are no longer thriving in a toxic work environment. For example, my error rate was .0002% but they want .0001%, so my work was deemed "needs improvement" and they made sure to tell me I would not get a raise. That is not an exaggeration, either. Despite the good benefits it is not worth the physical injuries and mental distress -- if they didn't offer good pay/benefits everyone would probably have quit by now.

Explore other reviews about McMaster-Carr

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

At least in the Systems department, it’s a helpful and collaborative environment.

Cons

3 days in office and potentially long commute from the city

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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