A place that taught me what kind of culture I don’t want - Technical Support Specialist I Measured Employee Review

2.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

1. You will definitely learn… because you’ll have no other option. 2. Exposure to real production issues early on. Team doesnt bother if you understand product, they throw you to work and do best without any aid. 3. Some genuinely good people across teams (Solutions especially) who make the days bearable. Rest, indians in tech teams are real snakes. 4. If you like figuring things out alone at 2 AM, you’ll become very resourceful. I had sleepless fun nights understanding product on my own.

Cons

This is one of those places where what you see on paper and what you experience daily are very different. I joined with enthusiasm, people boss are all great. amazing perks and compensation as well. But, There is little to no structured onboarding or training. For the first couple of months, there was no proper L&D, no documentation, and no clear guidance. Most learning happens by asking teammates, literally finding duplicate tickets on JIRA on similar previous issues, or just trial-and-error in production. If you’re new, expect to swim before being taught how to float. The Tech Ops culture is heavily bonus-driven, and unfortunately that shapes behaviour. Collaboration often takes a back seat to individual metrics. Knowledge sharing is limited, responses are delayed, and people tend to protect their own numbers rather than help the team. It doesn’t feel like a team, it feels like a group of individuals competing in the same room, and yes they are Indians, struggling and money focussed. Ones who are really smart witty & think out of the box, doesn't stay here. Raising concerns about training gaps, culture, or fairness doesn’t really go anywhere. Feedback is heard politely, acknowledged verbally, and then quietly ignored. Over time, you learn that speaking up just makes you “that person.” The exit experience was where things truly fell apart. Notice periods changed multiple times with no clarity. Responsibilities were suddenly taken away. Access was revoked abruptly without warning during a voluntary resignation. No proper exit interview, no closure, no dignity. It felt less like a professional exit and more like being switched off. To add to the confusion, misinformation tends to circulate internally during exits. Instead of handling departures transparently, narratives are controlled, which is unsettling when you’ve resigned professionally. Being an Indian, i accept the fact that its smooth and sane to work around people from Europe, south America etc but definitely not with Indians who are so Insecured about their jobs.

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Measured Response
6mo
Thank you for taking the time to share your feedback. We’re genuinely disappointed to hear that your experience did not meet expectations, At the same time, we appreciate you acknowledging the learning opportunities, our first class total rewards package, and the many dedicated colleagues across teams who did make a positive impact. We continue to reflect on feedback like this as we work to strengthen training, knowledge sharing, and consistency across teams, while fostering a supportive and transparent employee experience. With Gratitude, Nicole VP, People

Explore other reviews about Measured

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Measured is run by a group of talented and dedicated people. Everyone hits the ground running every day and everyone is a combination of a tech or marketing expert and some both. The CEO and leadership team are authentic, have communicated clear goals, and give autonomy to get the job done. Measured's client list is admirable and it's clients are happy. The company has a lot of energy, a healthy business, and is on track for a very successful future.

Cons

Measured is a later stage startup with a well-defined goal. That means it runs lean and with directed energy. This may not be for everyone. You may have to wear multiple hats: talking with clients, coding, and writing power points as needed. You may or may not thrive in this environment. You will be expected to come in and make an immediate impact.

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Measured Response
2mo
Thank you for such a thoughtful review! We're proud of the talented, driven team we've built and love that it shows. You've captured our culture well — we move fast and have a hands-on "no passengers" approach to impact. We appreciate you sharing! With Gratitude, Nicole VP, People
5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Overall this is a solid place to work and grow your career. I joined early on and eventually came back after spending time at another company because it didn’t come close to the experience I had at measured. Hands down, the people here are the best part. Everyone is incredibly smart, genuinely supportive, and they’re some of the most hardworking people I know. The work can be challenging yet rewarding and gives you the opportunity to make a real impact for clients (and they're big-name brands you'll recognize). Leadership is approachable and keeps things transparent with monthly company-wide updates on finances, strategy, product roadmap, wins, challenges. Even as a remote first company, the culture still feels very connected through strong collaboration and team offsites. Highly recommend if you're looking for growth without the typical corporate nonsense.

Cons

Working across multiple time zones can be tricky and takes some time to navigate. As with any growing company there are periods of change and evolving processes, which can feel a bit whirlwind if you're used to more established setups. That said, leadership is generally receptive to feedback and works to improve as the company scales.

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