I'm a new hire & really concerned - - Sales Manager Medallia Employee Review

1.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

They seem to resign weekly but still some great, hard working people here.

Cons

Lack of clear leadership and alignment at the top. Priorities shift frequently, and the CEO and broader executive team often appear disconnected on what actually matters. The mission feels blurred, and people across the organization are confused about strategy, ownership, and long-term direction. Transparency is limited, and decisions often feel reactive rather than intentional

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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