Putting lipstick on a pig - Anonymous employee Medallia Employee Review

1.0
5 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CX is a great market and has lots of potential. It helps solve real customer problems.

Cons

The company is in a tailspin. A few big contracts are keeping the company afloat. It is essentially a services company which is masquerading as a saas company. There vision is waning and the new CEO doesnt help in that department. With survey monkey going public and Qualtrics soon to follow it is unlikely there will be room for Medallia. The new CEO is cost cutting and dressing up for a sale while they tell employees they are prepping for an IPO. THIS IS NOT GROWTH STORY and there is ZERO transparency. NOT a good place for any senior product, engineering, marketing or sales folks. There are plenty of better options in the valley.

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Medallia Response
7y
We have a healthy, high-growth company with a growth-market opportunity, but we do have to manage our investments effectively. I have and will continue to share this message in our All Hands meetings. There isn't a question about Medallia I won't address, so please do come along for a chat. My door is always open. Best, Leslie Stretch, President & CEO

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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