Beware! - Technical Support Medallia Employee Review

1.0
8 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance is good.

Cons

-In the 3yrs I worked for this company, there’s been 3 different CEO’s. Lots of re-orgs that they tell you are to benefit customers but is mainly beneficial to investors. Which means cost cutting and getting rid of top talent. -Raises were non existent and they got rid of bonuses. - They will straight up lie to you! When hired i was told id get unlimited PTO. Which was a lie. - Hard to trust senior executives when they’re changing every 8months to a year - One CEOs parting message was to “keep my wife’s name out your f’ing mouth”! I wish I was making that up! - They will proclaim up down and sideways that they’re a “different” tech company. They’re not they just like all the others. Putting investors before customers and employees. - For a company whose entire suite of products is focused on collecting feedback and using that feedback to improve processes, they do it terribly internally! - They will hire you with certain job responsibilities and continue to add more and more responsibilities and not not compensate you.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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