Truly great place to work - Anonymous employee Medallia Employee Review

5.0
3 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are awesome, the category of customer experience is super-interesting and in its infancy, and the pace at which things are changing keeps you engaged and constantly learning

Cons

The flip side of change is that sometimes it feels uncomfortable or as though you didn't get what you signed up for

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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