Poor HR Leadership - Analyst Medallia Employee Review

1.0
24 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Benefits such as Unlimited PTO, 401k, Paid Holidays and Wellness days.

Cons

Employees in the people organization have to tip toe around current HR leadership. This is largely why a lot of talented individuals followed the former CHRO. Leadership is so robotic in communication that it’s actually uncomfortable. Will take credit for all work without even mentioning praise for employees within people org unless they are in the circle. The new CEO needs to shake up HR leadership whom is not fit for their role. Compensation is also lagging as there has not been a salary structure review in over 2 years, huge red flag that leadership has thrown under the rug too.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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