Unethical Treatment and Poor HR Practices - International Benefits Manager Medallia Employee Review

1.0
11 May 2025
Recommend
CEO approval
Business outlook

Pros

The Total Rewards Director has crafted a UK-focused program that suits her personal preferences: private medical insurance paired with a cash plan to cover the excess, and a pension provider she previously used (despite more competitive options available)

Cons

The Total Rewards Director delegates the majority of work to AI tools like Gemini, offers no strategic direction for global rewards, and turns off her location settings to work abroad despite penalising others for the same behaviour. I was terminated while on certified sick leave, even after clearly communicating my health status and providing medical documentation Termination letter was factually inaccurate and misleading, raising serious questions about fairness and due process Was instructed by leadership to work abroad, and later blamed for it revealing a culture of deflection rather than accountability Despite being on sick leave, I was contacted for urgent payroll help, highlighting the team’s reliance on my expertise HR refused to assign an impartial investigator, failed to respect the legal protections around sickness, and mishandled post-exit processes (e.g., final payslip, P45, and IT returns) Documented internal behaviour showed staff being told to ignore employee emails unless legal action was threatened indicative of a toxic and risk-averse culture

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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