1.0
30 Jul 2025
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Some of my colleagues were hardworking.
Cons
Honestly, this was one of the most disappointing work experiences I’ve had. From the outside, Medallia sounds like a people-first, values-driven place. But once you’re in, it’s a whole different story. Leadership is disconnected, decisions feel super random, and communication is seriously lacking. There’s a lot of talk about culture and inclusion, but not much action behind it. Morale was low most of the time I was there, and it always felt like you were waiting for the next round of reorgs or layoffs.