Caring colleagues undermined by toxic leadership - Operations Medartis Employee Review

Technical knowledge is very high in the company - people still make a difference compared to bigger competitors in the industry. The buildings (US and CH) allow a smooth communication flow between all business unites. Good learning place for young and motivated engineers with career ambitions

With a ca. 20% YoY growth, some processes and softwares are updated. Some departements do not seem to act with the same sense of urgency

During my time with the company, I found that certain aspects of the experience were positive, particularly the support and guidance provided by the RSM, who consistently demonstrated professionalism, strong leadership, and a genuine commitment to team success. Their approach was one of the few highlights of the organization.

Leadership at the higher levels often lacked transparency, consistency, and effective communication. Decision making felt disconnected from the realities employees faced, resulting in frustration and decreased morale. The overall culture leaned toward being discouraging rather than supportive. Employees often experienced a degrading environment marked by poor communication and limited recognition. Opportunities for advancement were minimal. Overall, while the company benefits from a strong RSM(Regional Sales Manager) and has potential to improve, meaningful change in leadership approach, work culture, and HR operations is necessary for the organization to support and retain its talent.