Brilliant culture, client mix and supportive managers - great for personal development - Account Director Medialab Group Employee Review

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice clients: Great mix of commercial and charity brands. Client retention is super high and lots of opportunity to get involved in pitching if you want. Great management: The most nurturing leadership team and management I've experienced. They genuinely care about wellbeing and have been incredibly supportive whenever I've needed it. DEI: Lots of active work is being done to make the workplace truly inclusive, particularly for neurodiverse and ethnic minority staff. Flexibility: I know a few people work part-time to support their families etc, plus they just stared early finish Fridays over the summer which is a touch! Nice benefits: There's loads - private medical, health cash plan, good holiday plus office closes over xmas which is a bonus. Team culture: Lots of socials (thanks Social Committee!) The founders and board are incredibly approachable and make a real effort to get to know everyone individually. Personal development: Big emphasis on training and the bootcamp scheme for Execs. The agency is small enough that you can have a varied role and learn quickly, but big enough to win massive clients.

Cons

Fast-paced environment: Like any agency I've ever worked at, it gets busy and full-on at times. You have to be ready to handle the pace, though the team always rallies round to support you when the workload peaks. High standards: There are very high standards and no room for coasters. It is a great environment for learning from brilliant people and hard work is genuinely rewarded, but it won't suit everyone if you are looking for an easy ride.

Explore other reviews about Medialab Group

3.0
4 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

room for growth and steady revenue

Cons

extremely disorganized with acquisitions and merging teams

1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues were very supportive Opportunity to gain exposure into the industry

Cons

Expectations during the probation period felt unclear and, at times, unrealistic. Limited support and feedback to the role. Performance concerns were not communicated in a constructive or consistent manner. Little opportunity to address issues before termination.

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Medialab Group Response
1w
Thank you for your feedback; our onboarding surveys show overwhelmingly positive experiences regarding feeling welcome and supported from day one. We always aim to communicate clearly where development is needed and offer support. I wish you the very best. Contact: Marcus.Orme@medialabgroup.co.uk - CEO and Co-Founder.
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