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      Medifast

      Engaged employer

      Medifast reviews

      CSR Call Center? - Customer Service Representative Medifast Employee Review

      1.0
      3 Jan 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Taking a job in the call center will make you appreciate your next job someplace else!

      Cons

      Considering a csr job in the Medifast call center? My advice? Run, don't walk to your next job interview. High turnover of reps. Not unusual for 4 out of 5 new reps to have quit or been fired within 6 months. But if you have no other choice take the job while you keep looking. Don't believe the "we are family" b/s. Get stuck in a snowstorm? A car hits you on the way to work making you late? You'll get dinged for it.

      Explore other reviews about Medifast

      5.0
      29 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Medifast is in the midst of an exciting transition to helping people improve their metabolic health. People are dedicated to helping others and support each other amongst teams, which makes the hard work worthwhile.

      Cons

      The work is currently fast-paced to meet the changes in the market.

      5.0
      28 Jan 2026
      Weight control counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive work environment, growth opportunities

      Cons

      The ethics of selling health programs can get fuzzy

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