A wasted opportunity for a great startup - Anonymous employee Mercari Employee Review

2.0
25 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The engineering team is formed of skilled and experienced members working hard toward building a great product. Customer service is top notch!

Cons

Lack of leadership and experienced management. No clear vision or strategy. Goals and products are dictated. All of this makes it a toxic environment where most of the good, hard working employees want to leave.

Explore other reviews about Mercari

5.0
15 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

Cons

The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

4.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, and a majority of coworkers from various departments are fantastic and creative.

Cons

Multiple directors have major egos and very little respect for those under them in the org.

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