No respect for the most part - Participant Service Representative Mercer Employee Review

2.0
7 Mar 2012
Recommend
CEO approval
Business outlook

Pros

good pay for entry level position good position for launchpad to new employment (communication/customer service skills are sought after) global company that is "sort of known" good hours with option for overtime coworkers are great!!!! Its a job training is paid

Cons

individuals working (in regards to this position are almost all temps so the turnover rate is high because of the fact that you can be terminated at any momen management is horrible (surprised this place runs) and not the most professinal individuals you are just a number!!!!!!!! do not be fooled As good as your statistics no real appreciation from managing individuals the hardware used is for the most part a decade old

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5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Working in the corporate world

Cons

Lots of busy work for the company

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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