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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Toxic leadership and low morale - Service Delivery Specialist Mercer Employee Review

      1.0
      30 Jan 2020
      Service delivery specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent benefits, PTO, work from home

      Cons

      Low salary for the role expectations. The environment is toxic, morale is low and the department is run by narcissistic ‘leaders’. Work/life balance does not exist

      Explore other reviews about Mercer

      5.0
      1 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      2.0
      2 Jun 2026
      Proposal specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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