Good work place, nice cafe, hard to climb up if you're in the call center. - Participant Service Representative Mercer Employee Review

Great pay and benefits for employees

Work life balance is an issue at times

-Trustworthy immediate colleagues -Good work/life balance and flexibility

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case