Overworked and Under appreciated... STAY AWAY!!! - Operations Manager Mercer Employee Review

2.0
6 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Pay would be good but factor in working up to 12-13 hours a day and the pay is below 15 an hour

Cons

Everything .... duties just pile up and they expect you to be a project manager all while babysitting up to 20 reps who take calls.

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Mercer Response
4y
Thank you for taking the time to share your candid feedback and we're sorry to hear about your experience at Mercer. Consistent communication, support for all and employee mental health is absolutely paramount to the organisation at all times. Insight from our colleagues is often the best pulse check we have, so we greatly appreciate the time you have taken to share your thoughts with us.

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5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

4.0
10 Jun 2026
Recommend
CEO approval
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Pros

Great colleagues, supportive environment, stable organization.

Cons

Subpar benefits, especially medical. Limited annual salary increase

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