Treated awfully after 9 years of service - Principal Mercer Employee Review

1.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Office in midtown, flexible work location.

Cons

Understaffed and stressed colleagues, made worse by hiring freezes. They focus on sales with zero rewards for selling for most colleagues and little training and support. There is no culture to speak of with most colleagues working remote, rarely traveling in to the office. Lots of resignations lately due to lean client teams and demanding clients. The firm seems to be fixated on offshoring and automation, causing the degradation of colleague morale. Poor outlook

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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