great, supportive culture - Anonymous employee Merchsource Employee Review

5.0
15 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked in a few different environments (government, large corporation, small consulting firm), I have a strong appreciation for the environment here. While it is a demanding workplace (high expectations for work quality and dedication), those demands are balanced very well by a supportive, friendly, team-oriented, family-like culture. The founding partners are still very involved, with lots of contact with all employees. They take very seriously annual reviews and use them as an opportunity to help grow people and build careers. I now work in a different department than the one I started in, as we realized that there were other areas better suited for my personality/skills/ambitions. This hands-on management and creative flexibility is a big part of creating loyalty and success. The company has grown quite a bit over the past five years, and that is exciting and has created new opportunities for everyone. Even with that success, senior leaders have a roll-up-your-sleeves attitude to lead by example and ensure that newer folks get the support they need. Five years in, and I've never thought about looking elsewhere!

Cons

The business has a heavy busy season that hits different departments at different times. Those periods can be quite demanding when you go through them. But other departments always rally to provide support and the periods pass quickly, with far less demanding ones taking their place.

Explore other reviews about Merchsource

5.0
14 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great management, positive environment and hours flexibility

Cons

I don't see any cons there

3.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice people Decent culture Close to Irvine spectrum center

Cons

They let employees go here regularly! Don’t expect to work here long. Employees like to lie here about the smallest things. Distrustful company. Very poor leadership. Cheap company. Hard work little pay. Very small business. Entitled employees. Ego driven employees. Get on one the higher ups bad size, the entire office will dislike you. Hard work gets you no where here, you have to work the room to stay on the job.

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