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      Mercure Hotels

      Part of Accor

      Engaged employer

      Mercure Hotels reviews

      Poor Management - Front Office Assistant Mercure Hotels Employee Review

      1.0
      13 Apr 2026
      Front office assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Local area, short commute time Some friendly staff members

      Cons

      No lunch break/cover on 8 hour shifts 0 hour contracts with no min hours Shifts cancelled last minute with no reason given Told when you can take annual leave Poor maintenance of hotel rooms and facilities Not reflective of a 4 star establishment

      Explore other reviews about Mercure Hotels

      3.0
      14 Jun 2026
      Finance officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Ballarat is a good place.

      Cons

      Needs more structure overall otherwise good place to work at.

      1.0
      7 Jun 2026
      House person
      Recommend
      CEO approval
      Business outlook

      Pros

      If you work more then 4 hours then you get a free lunch

      Cons

      Unorganised, dirty linen, and poor communication, pay is minimum wage

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