Pros
When company has an UW profit, bonuses are good. It's an 8 hour day, no weekend work expected Pay is good if you remain with company Over 3-5 years Company has improved in many ways over the 20 years I was there
Cons
Micromanagement is the name of the game and it's not supervisors and management who want to micromanage It's upper mgmt/executive who create fear that weakens employee confidence and thereby takes away agency and empowerment. People including supervisors and mid managers are afraid to make decisions because of audit or reprisal from upper mgmt AUDIT IS EVERYTHING in all departments. Promotions and raises are largely based on audits. This leads to micromanagement by supervisors who are audited harshly. If you miss giving an employee a comment when they miss something, the supervisor is docked as well as employee. Managers were not individually audited but their branch scores are their scores. This environment comes from the founder on down. I used to think when George Joseph dies, it could change, but I now think it's too entrenched in the company culture.