Pros
It pays comparatively well (for most positions)
Cons
Despite its strong external reputation and inspiring mission, Mercy Corps often fails to live up to its values internally. Leadership is highly U.S.-centric and opaque, with decisions made top-down and little transparency or genuine staff engagement. Internal systems are overly complex and bureaucratic, with minimal onboarding or support: newcomers are often left to sink or swim. Recent layoffs were handled with cold inefficiency and little compassion, leaving many feeling discarded and unappreciated. There’s a wide disconnect between HQ and regional teams, and a passive-aggressive culture where procedures are used to deflect responsibility rather than enable action. A disappointing experience in an organisation that should know better.