Getting worse - PATIENT ACCESS REPRESENTATIVE III Mercy Employee Review

2.0
22 Sept 2023
Recommend
CEO approval
Business outlook

Pros

So-so health insurance Healthcare insurance premium assistance Co-worker crisis fund for emergency situations

Cons

Working for the Mercy call center has gone from being a great job to watching all of the good employees who have been around a long time get up and leave. The new management the call center is under only seems to know how to harass or act rudely. Pay raises are pathetic (2% MAXIMUM - and that's if they think you're perfect). Do yourself a favor and find a different place to work.

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Mercy Response
2y
Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience did not meet your expectations. Thank you for your time and dedication during your time with Mercy. If you have additional input to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Explore other reviews about Mercy

5.0
31 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture! Wonderful place to work

Cons

Work life balance could be better

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good employee benefits like medical and vision

Cons

Small Raises that happen only once a year

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