Stay far away!!!! - Anonymous employee MetTel Employee Review

1.0
30 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The corporate office is in a great location and some of the employees are absolutely wonderful!

Cons

Too many to share but here we go! -The interview process is a joke! -They will lie straight to your face! -Unrealistic expectations! -Most of the management is family or family friends! -The benefits suck and are way too expensive! -Vacation time is a joke! -You have to clock in every day! Last time I had to do this I was 18!!!! -HR is a joke and do not trust them! You really have no one to go to if you need to complain! -All they care about is the next deal not taking care of their current customers unless there's an upsell opportunity! Sales will close a deal and end up spending 3 months making sure the customer is happy. You have to sit on every deal you close so don't lose the customer! -The CEO walks the floor all of the time making sure you are working and not chatting with your colleague. The office is eerily too quiet! Kind of creepy! -You will be micro-managed! -All of the positive reviews on glassdoor are from current employees who are told to post positive reviews or management! -They want you to sell all of their products with zero training. I am not kidding, there is NO training. And when you ask for help from management they point you to someone else. Some of the managers know nothing about VoiP, SIP etc. -The favoritism is off of the charts. I have never seen anything like this before! -I could keep going on and on, but you get the picture!

Explore other reviews about MetTel

5.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility with time off and allowed to be self paced

Cons

Benefits are really expensive and don't cover much

5.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with, very supportive, and easy to get projects completed once started. Wonderful project managers. Hang Li is probably one of the best in the industry.

Cons

I am not sure if this is a con per se or just growing pains for the company. Their new process for rolling out new projects through a small approval team slows things down. Many valuable projects never progress beyond being mentioned. I preferred the old way, where I would work directly with Executives and Directors to identify projects based on needs and issues. There was a bit of start/pause/redirect with projects that created issues.

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