9 Jul 2024
Metanoia Institute Response
1yWe appreciate your feedback, and we are very sorry to hear your views .
We believe the spirit of this social media channel is for organisations to learn and respond to the various issues raised by current and past employees, who use the platform to raise issues, concerns or express their own personal views of the organisation.
Like any organisation it is difficult to respond to some posts to ensure that a fair response is offered and to ensure that the issues raised are seen to be addressed or, that those reading the posts can get an open and honest view of the organisation and where it is heading.
Metanoia, like most organisations has been required to respond to the ever-increasing challenges it is facing to ensure its continued success. It has found the need to change how the organisation operates and continues to improve its service to its students. In response to direct student feedback and commissioned independent reviews on how the organisations can grow and achieve its vision, it has had to undergo a change, This resulted in an Organisation Enhancement Plan that focused on improving the service to students, improving our academic excellence and creating a truly engaged culture.
We have embarked on recruiting the talent we need to develop our continued academic excellence and providing specialist support to students that will allow current academic staff to focus on actual teaching. We are in the final stages of introducing our new Academic, People and Culture and Marketing and Communication strategies, all focused on ensuring, we create an organisation that can continue to prosper and achieve in transcending barriers, making therapy accessible to every corner of society, using our influence to create impactful and positive change.
This has created a number of challenges not only for the organisation but for some individuals who unfortunately do not embrace the change required to ensure the success for all.
We continue to welcome and encourage open and collaborative feedback.