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      Metro Bank PLC

      Engaged employer

      Metro Bank PLC reviews

      Great team and training but high call volume - Customer Service Representative Metro Bank PLC Employee Review

      5.0
      6 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Lovely atmosphere, great team and great training

      Cons

      High call volume, sometimes can be understaffed

      Explore other reviews about Metro Bank PLC

      5.0
      14 Jun 2024
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team and safety focused

      Cons

      Slow downs throughout the year.

      4.0
      28 Nov 2024
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good employee benefit, nice environment, hybrid working

      Cons

      Dealing with lots of complaints

      avatar
      Metro Bank PLC Response
      1y
      Thanks for your feedback, we will share this with the relevant team. It's great to hear you recognise your previous colleagues.
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