Pros
Tacky holiday gifts_ _ _
Cons
Definitely a "work hard, not smart" culture. Their idea of a fun time is doing only what management likes to do. They give praise to those who do very little, and belittle those that actually do a lot of work. They also have a complete lack of diversity at the corporate office. The people in charge? Old. Stuffy. Stubborn. They live at work. Work is their life. Of course they're going to control every aspect of it. If there ever was a company with a Boomer mentality, it's this one. No one can tell them different. No one can tell them they have bad taste. They roll out an outdated, bland design concept and they almost break their back with so much patting. They're so old fashioned that it's a wonder how they're able to survive. Public Storage, Extra Space, even tiny owned self storage companies... they all have their own mobile apps. Customers constantly call in with difficulties paying their bill. Let alone have the ability to access features that other companies provide. They'll never reach the level of the actual good self storage companies around and that's for the best.