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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Bad place for good people - Anonymous employee MetroPlusHealth Employee Review

      1.0
      25 Sept 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are good people working together for a common goal, but new management is trying to put her own stamp on the company by disrupting the good that is accomplished

      Cons

      New CMO is a nightmare for staff who have worked hard over the years to serve members. Dr Schwarts likes to push staff out so she can hire new staff, mainly her friends she work with in her rocky past. Staff are treated as replaceable cogs in a wheel rather than as human beings with value.

      avatar
      MetroPlusHealth Response
      8y
      We are sorry to learn that your experience working for us has been less than positive. It’s very important to us that we foster a workplace that is positive and productive for everyone. If you have time, we would love to hear about your experience and any ways in which you think we could improve the work environment for all employees. Please email us at employee.engagement@metroplus.org and we will get back to you as soon we can. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      2d
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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