Pros
Pay is great and loved the branch staff. My new ABM was excellent to work with.
Cons
Incentive plan stinks. Very unethical with goals, people taking each others loans. Since a brand new incentive plan was launched in 2020, its now being very goal heavy and cut throat. Even managers from our traditional locations are stealing loans. Also, the area avp of west michigan branches is so full of herself. Everything, no matter how small, has to go through her. You can't ask anyone else in the company for assistance. Its her and only her. Oh, and she yells if we don't get on the call center queue's. We have a branch to run. If you are so worried about the numbers and us taking calls, take some yourself please. You have the same systems we do in the branches. You always said to leave by example. She doesn't make all the staff take the calls. Somehow he gets away with it because his branch is so loan driven. His staff also hangs out in the lending queue all day. Takes like 5 loan calls and makes others finish them for her because she can't keep up.