Supportive culture with strong leadership and real opportunities to grow - Head of Portfolio Management Midland Heart Employee Review

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The organisation offers a genuinely professional and tenant‑focused working environment, where high standards, accountability, and Tenant outcomes are taken seriously. There is a clear sense of purpose across the business, and decisions are driven by doing the right thing for tenants and communities. The benefits package is excellent and clearly reflects the value placed on employees, with strong pension provision, generous leave, flexible working options, and wellbeing support. Leadership is approachable and knowledgeable, and the culture encourages collaboration, continuous improvement, and professional development. It is a place where experienced professionals want to work and stay. Colleagues are skilled, committed, and supportive, creating a positive atmosphere where people are empowered to do their best work. The organisation has a strong reputation in the sector and provides meaningful opportunities to grow, develop, and make a real impact.

Cons

Because the organisation attracts experienced professionals, standards are high, which may feel demanding for those who prefer a less structured or less accountable environment.

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Midland Heart Response
1mo
Many thanks for this five star review here on Glassdoor, and for your positive comments our high standards and focus on our tenants. We appreciate all your comments and will feed them back.

Explore other reviews about Midland Heart

5.0
12 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

No cons at all All is good

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Midland Heart Response
2y
Thank you for sharing your comments. We’re delighted to hear you enjoyed being part of our team and benefited from the work we’ve done to create a positive working environment for all colleagues. That’s something also recognised on a national scale this year with us being placed in the top 50 large companies to work for by Best Companies.
4.0
4 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open office is nice if you enjoy being sociable. Managers do listen to your concerns. There's a culture of discussing ideas freely.

Cons

Can be a bit hierarchical at times.

1
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Midland Heart Response
3y
Thank you for sharing your feedback with us and for recognising the work we’ve been doing to collaborate with our colleagues to continue building inclusive working environment where everyone feels supported to thrive in their career. Along with providing specialist training for our managers so they are well equipped to support their teams, we seek regular feedback through our employee body, our Colleague Champions, who are always on hand to listen to feedback from colleagues and share with senior leaders. We also encourage colleagues to take part in our annual b-heard survey, and we’re delighted to say we were named by Best Companies as one of the top 50 large companies in the UK to work for in 2023 based on their feedback in our most recent survey. Following the feedback, we’ve launched our Your Voice in Action campaign, continuing to take action on the important issues that matter to our colleagues as highlighted in the survey. We’re always open to new ideas on how we can develop our offering and working environment, and we’d encourage you to share any ideas with us by emailing AskHR@MidlandHeart.org.uk.
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